To Change user’s voicemail name (for company directory)
1) Press Feature 983
2) Screen will read Log:
For systems with 3 digit extensions enter 1020000 and then press OK.
3) Press MBOX
4) Press CHNG
5) Enter the mailbox number that you would like to reset or press DIR to use the company directory.
6) Press “next” or “ok” until you see the name.
7) Press CHNG
8) Type in the name. # will get you to the next letter if necessary; two #’s makes a comma
9) Press the handset release button to end the session.