Removing a user from Avaya IP Office
Step by Step Guide
To delete us a user, to do this, first open IP office by click on start ->All Programs -> IP Office -> Manager. When manager open, it’ll display a list of all available IP Offices on the network, choose the IP Office that you want to make a change to, the login username is “Administrator” and the password is “Administrator”. Once you are in the configuration, follow the steps below:
- Click on “Users”.
- Choose the User you wish to delete.
- Right click on the user and click “Delete”.
- Click the Save Icon, in the pop up save configuration box, select “Merge”. Fill in “Service User Name” box and “Service User Password” box as “Administrator”. Click on “Ok”.
You’ve now deleted the user from the system, within about 24 hours, the voicemail system will remove his mailbox and all associate messages. If you need to get into the voicemail messages in the meantime, you can recreate the user with the exact same user name and exact same extension number, merge it up, and get back into their mailbox if you need.